FAQ

  • Our Tracked Express Delivery Is Free. 

    Items arrive 5-7 working days after date of purchase. Our canvases are made to order, production will take 3-4 working days to produce your piece and 2-3 days for delivery.

    Please be aware we are currently only delivering to the UK mainland.

    All our products are tracked and we will provide you with a tracking number once your order has been despatched. 

    On rare occasions or in busy periods our suppliers might be out of stock of certain materials. We will inform you by email if there are any significant delays to your order.

    Christmas Delivery

    We are unable to guarantee pre-Christmas delivery of any order made after the 11th December.


  • We hope you’re happy with your print, but in case you’ve changed your mind, or if there’s a problem with your print, here’s all the information you need to make a return.

    HOW TO CANCEL YOUR ORDER

    If you've placed an order for a print and need to cancel it, please contact us by email at enquiries@adrianbriscoe.com within 24 hours or we may have already started production. Once production has started we cannot cancel the order.

    HOW TO RETURN YOUR PRINT

    Please contact us to arrange returns no later than 14 calendar days after receiving your products. If 14 days have passed, we are unable to issue you a refund. Refunds will be paid within 7 calendar days after returning the goods, or evidence that they were returned. Refunds are made via your original payment method (please check with your card issuer for timescales).

    To be eligible for a return, your item must be unused and in the original packaging.

    Under the Consumer Contracts Regulations, you will be responsible for paying for your own shipping costs for returning unwanted items and these costs are non-refundable.
    We recommend tracked shipping to return your item to us.

    For any items that arrive damaged please email us a photo of the damage within 48 hours of receiving so we are able to arrange a replacement or refund.

    When ordering a product, you are responsible for making sure that the item will fit into your property and the place that you intend to use it. 

    We are currently not able to offer exchanges of prints.

    Please use the size guide provided to get a sense of scale of the print you are ordering. For more accurate sizing we recommend mocking up the exact size of your print with newspaper and placing it on the wall you hope to hang your print, to assess you are happy with the proportions. 

    We have taken great care in describing and reproducing the items on our web site, but slight variations in colour and detail of items may occur due to the limit's of printing technology and individual computer screen settings.

    UK trading terms apply. Your statutory rights are not affected.

  • We all know we live in a gone in a flash world of consuming thats why we believe in encouraging purchasing for longevity by creating pieces that stand the test of time, wether its a picture of a timeless subject or a high standard of craftsmanship using sustainable materials. We go out of our way so you can enjoy your purchase even more knowing that our planet’s resources are being protected when buying Art from us.

    As a business we promote responsible procurement by making sustainability a key factor in our selection of suppliers and business practices.

    Our printers screen their suppliers for compliance with both fair labour and sustainability standards as well as providing traceability for all core raw materials. They also actively seek to work with labs who use renewable energy over standard grid electricity.

    • Paper products and packaging are made using pulp sourced from sustainably managed forests where possible.

    • Only neo pigment or eco solvent inks are used.

    • We’re able to produce products closer to the final delivery location, significantly reducing carbon emissions in the process.

    • To help the longevity of your artwork only clean the surface using a dry lint free cloth. Do not use cleaning liquids or water.

    • Our canvas prints are produced using a 12-colour Giclée print process for a museum-quality finish. Current scientific reports suggest the Giclee printing process will produce a print that lasts between 100-200 years in optimal conditions. We love the sun but it will damage and fade any man made materials overtime. To maximise the life of your artwork we suggest not placing your artwork where there would be prolonged direct sunlight hitting it.


  • We are happy to take individual custom orders if you require larger sizes or different print mediums. Please get in touch at enquiries@adrianbriscoe.com so we can help. ( For custom orders we are unable to offer refunds due to the one off nature of such orders. )

    We gladly accept commissions from businesses to create unique collections or individual designs. If you have a project in mind, please contact Adrian at enquiries@adrianbriscoe.com